Givenfold Support

Givenfold is an iPhone app that builds a charity portfolio from a short survey and sends you to Every.org to give. It is operated by Matthew Stephen Hammond.

Get help

Email us at support@givenfold.com. Tell us what you were doing and what happened. Please do not send card numbers or passwords.

Delete your account and data

In the app, go to Profile, then Delete Account & Data. This deletes your survey, portfolio, giving ledger and sign-in account. For security, you may be asked to sign out and sign back in first. Guests see Delete Guest Data instead. If you cannot get into the app, email support@givenfold.com and we will delete your data.

Export your data

In the app, go to Profile, then Export my data. You get a JSON file with your survey answers, portfolio and giving ledger.

Donations, receipts, refunds and recurring gifts

Donations are processed by Every.org, not by Givenfold. Every.org issues your receipt and handles refunds. To pause or cancel a recurring donation, use Every.org. Deleting your Givenfold account does not cancel it. Help is at support.every.org.

Privacy

Read our privacy policy.